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Privacy Policy

Last updated: April 25, 2026

FREEVPN LLC ("VPNFree", "we", "us", or "our") operates the VPNFree mobile applications for iOS and Android (the "Service"). This Privacy Policy explains what information we collect, how we use it, and what rights you have. We've written this policy to be as clear and concise as possible.

1. Our Privacy Promise

VPNFree is built on a strict no-logs policy. We do not monitor, record, log, store, or pass to any third party your private data, including:

  • Browsing history or websites you visit
  • The DNS queries you make
  • The content of your network traffic
  • The IP addresses you connect to or from
  • The applications you use while connected

2. Information We Collect

To provide and maintain the Service, we collect a minimal amount of information:

2.1 Account Data (Optional)

VPNFree does not require an account. If you choose to create one for premium features, we collect your email address and a hashed password. We do not collect your name, address, or phone number.

2.2 Anonymous App Diagnostics

We collect aggregated, anonymized data such as crash reports, app version, device model, OS version, and total bandwidth used per session. This information cannot be linked back to your identity or activity.

2.3 Payment Information (Premium Users Only)

If you purchase a premium upgrade, payment is processed through Apple App Store or Google Play. We do not receive or store your credit card details.

2.4 Customer Support

If you contact us, we keep records of the correspondence to help resolve your issue. You may request deletion of these records at any time.

3. Information We Do NOT Collect

We want to be explicit: we do not collect, store, or share any of the following:

  • Originating IP addresses
  • Connection timestamps
  • Sites visited, files downloaded, or apps used
  • DNS queries
  • Bandwidth usage tied to your identity

4. How We Use Information

We use the limited information we collect to:

  • Operate, maintain, and improve the Service
  • Diagnose technical issues and prevent abuse
  • Process payments for optional premium features
  • Respond to your support requests
  • Comply with legal obligations

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • Service providers: Trusted vendors who help operate the Service (e.g., crash analytics) under strict confidentiality agreements.
  • Legal obligations: If required by valid legal process. Because we don't keep activity logs, we cannot produce data we don't have.
  • Business transfers: In the event of a merger or acquisition, your information may be transferred under terms equivalent to this policy.

6. Data Security

We use industry-standard security measures including AES-256 encryption, TLS 1.3 for in-transit data, and regular security audits. While no method of transmission is 100% secure, we work hard to protect your information.

7. Data Retention

Anonymous diagnostics are retained for up to 90 days. Account data (if you created one) is retained for as long as your account is active and deleted within 30 days of account closure. Support correspondence is retained for up to 12 months.

8. Children's Privacy

The Service is not directed at children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@vpnfree.app and we will promptly delete it.

9. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, email privacy@vpnfree.app.

10. International Data Transfers

FREEVPN LLC operates servers worldwide. By using the Service, you consent to the transfer of the limited data we collect to countries that may have different data protection rules than your own. We use Standard Contractual Clauses where required.

11. Third-Party Services

The Service may contain links to third-party websites or services. This policy does not cover their practices. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the app or via email when applicable.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our practices:

  • Email: privacy@vpnfree.app
  • Mail: FREEVPN LLC, Privacy & Security Division, United States
  • Form: vpnfree.app/contact
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